While I have grown to hate the computer, better known in the medical profession as “The Devil’s Spawn,” I have grown to love the portal. The portal is supposed to be an electronic lock box where a patient can retrieve his/her medical information. It is really much more.
In my mind, the portal is an emergency broadcast system. Should there be a local or national healthcare disaster (other than Medicare), I could not possibly call 3,000 patients and offer up my advice. Utilizing the portal, I can instantly be in touch with each and every one of my patients.
While the fact that something important has been posted to your portal is heralded by an email, our office can now reach you by text as well. Instant communication is a beautiful thing and essential for the younger generations who have forgotten how to answer the phone.
Learn to use your portal. Remember your password. One day it may save your life. Review your data frequently.
PS – One problem with “The Devil’s Spawn” is that it perpetuates errors. An erroneous piece of data can be transferred from note to note and doctor to doctor eventually becoming fact. Scan your data for accuracy and let us know if something needs to be corrected. Be a responsible partner in your own healthcare.